How to Choose an Online Casino: A Practical Guide

Casino Reviews and Research
Written by: Ashley Grasse , Specialist in Casino, Games, and Research
9 minute read

Choosing the right online casino can feel overwhelming, especially for a beginner. Even with my years of experience, I still struggle to keep up with the influx of new sites that appear every day, and I’ve certainly made a few mistakes along the way.

That’s why I’ve put together this guide. I’m going to give you direct, useful advice on how to avoid falling prey to a scam gambling site.

By the end of this page, you’ll be able to identify what to avoid and have a simple, easy-to-remember checklist for confidently choosing the right online casino.

Why Choosing the Right Online Casino Matters

Choosing a legit online casino is easily the most important decision you’ll make when gambling online. Sadly, many beginners don’t realize they’ve picked the wrong site until it’s too late.

It’s not just about chasing the biggest bonus or mastering a betting strategy. None of that matters if the casino refuses to pay out your winnings.

The truth is that some online casinos are out to exploit players, and they do it well. I was burned before when I signed up and deposited at what I thought was a legit casino, only to have my credit card information stolen.

Others scam people by refusing to pay out their winnings or rigging games. The world of online gambling can be tricky to navigate unless you know what to look out for.

What Makes an Online Casino a Safe Choice?

Not all online casinos are created equal. I always look for a few key safety features to spot the difference between a trustworthy site and a crooked one.

The first thing is a license. Reputable casinos typically display it at the bottom of the page, but if I can’t find it there, I go to live chat and ask customer support.

Why is it so important? A license means that the casino is required to comply with local laws and adhere to standards of safety and fairness. If a casino lacks a license, it’s a major red flag.

Fairness testing is another factor in determining a safe gambling site. Legit casinos undergo routine audits from independent testing agencies to ensure fairness.

These companies check the casino’s RNG (random number generator) to make sure game outcomes are completely random and can’t be manipulated. I steer clear if a site doesn’t mention fairness testing or certified RNG software.

Finally, data security is a must. I check to see if a casino uses SSL encryption, a security technology that encrypts data between your browser and the website. It ensures your personal information stays private and safe from hackers.

Key Things to Look for in an Online Casino

Here’s a quick run-down of what to review to make sure a casino is safe.

Licensing and Regulation

As I mentioned above, a license is the first thing you should look for. It shows that the casino follows the rules set by the issuing regulatory body, which involves fair software, player protection, data security, and legal compliance.

Don’t take the risk if a site hides this info or won’t share it when asked.

Security and Data Protection

Always verify that a site uses data protection technology to keep your information safe. The most common form is SSL encryption.

If I can’t find this information at the bottom of the page, I usually skim the terms and conditions or privacy policy.

Reputation and Player Reviews

One of the best ways to judge a casino is by seeing what other players say about it. You can find honest reviews on Reddit and other forums; just be sure to take the comments with a grain of salt.

I’ve encountered a lot of bad reviews stemming from misunderstandings about bonus terms or game rules. Look for patterns of unresolved complaints or serious issues across multiple platforms.

Game Selection and Providers

While safety is the number one priority, you also want a casino that suits your gaming preferences.

See if they offer what you want to play or partner with your favorite software provider. Some sites will even let you try games for free in demo mode.

Bonuses and Promotions

If you’re interested in casino promotions, read the terms and conditions before signing up. All bonuses have rules, but some are stricter than others, so you want to fully understand them before committing.

And remember, bonuses are optional. If the casino looks solid but the promo doesn’t appeal to you, it’s okay to skip it.

Banking Options and Payout Speeds

Consider the banking options a site offers and whether they work for you. For example, I’m not a crypto user, so if those are the only banking methods at a casino, it wouldn’t be a good choice for me.

Also, pay attention to withdrawal fees and payout speeds. Some sites have hefty charges and super slow payouts for checks and bank transfers.

Customer Support Availability

If you have a problem, you need to know you can get help, so look into customer support. I’m leery of sites that only offer indirect forms of contact, like email and chatbots.

It’s best to have options for connecting with a real person, such as live chat with an agent or a telephone number you can call.

Many sites let you use the live chat without signing up, which can be a good way to test their response speed.

How to Spot a Scam Casino

Now that you know what to look for in a good casino, let’s get into how to identify a bad one. Below are some common warning signs.

Unrealistic Bonus Offers

Does it sound too good to be true? It probably is. Unrealistic bonus offers are one of the ways scam sites attract players. Tricky terms and conditions can lie beneath large, flashy promotions, and they are made to keep you from ever getting your winnings.

For instance, I once found a bonus with 30x rollover requirements, which is a pretty fair and average number. However, it had hidden terms that required you to play through an additional 30x to cash out, making the actual rollover 60x.

Lack of Licensing Info

Legit sites have nothing to hide, so their license is typically on display, or they are at least willing to talk about it when you ask.

However, it’s time to move on if you can’t find it anywhere and customer support is evasive about providing licensing information.

Poor Website Design

While not every casino sports a cutting-edge aesthetic, one that’s poorly designed could be a clue that something is off. Scammers often cut corners, focusing on making a quick profit over the time and effort it takes to build a cohesive website.

Bad Reviews Across Platforms

A few complaints are normal, but many bad reviews across multiple forums are a reliable sign that a casino is fraudulent, especially if it ignores the negative feedback. A casino’s reputation is a valuable asset to its success.

Reliable sites will care about customer complaints and try to resolve issues.

Delayed or Missing Payouts

Where there’s smoke, there’s fire. If lots of players say they’re having a hard time getting paid out, it’s a bad sign.

I’ve seen comments from people who have been waiting months for their withdrawal while continually being strung along by customer support. There’s a good chance they’ll never see their winnings. Avoid sites where numerous people are experiencing this problem.

Tools and Resources to Help You Choose

While this guide gives you a solid foundation, it’s helpful to utilize additional resources to get the complete picture. For more information, check out casino comparison and review sites where experts and novices give their input. Our online casino reviews page is a good place to start.

You can also visit licensing authorities’ websites. For example, the Malta Gaming Commission has a tool that allows you to enter a casino’s URL and find out if they have an MGA license.

Lastly, third-party sites like Trustpilot and Reddit are easy ways to get reviews directly from players who’ve had experience with the casino.

Avoid My Mistakes: The Quick Do’s and Don’ts of Picking an Online Casino

This list comes from years of experience and personal blunders. One time, I went to cash out my winnings, only to find out the only withdrawal option had a $50 fee. If I had checked the banking section first, I could’ve avoided that headache.

Here’s a quick, no-nonsense list to help you dodge these kinds of surprises.

The Do List

  • Check for a license from a regulatory body.
  • Read reviews from multiple sources.
  • Thoroughly read the site’s terms and conditions and ensure you understand them.
  • Try contacting customer support and make sure there are ways you can reach a real person.
  • Examine banking methods to see if they will work for you.

The Don’t List

  • Pick a site based solely on entertainment value while ignoring evidence of a license and SSL encryption
  • Not looking at withdrawal methods and being surprised by fees or limitations when cashing out
  • Not reading the general site’s and bonus terms and conditions
  • Not researching a casino’s reputation
  • Never examining customer support options

Final Thoughts: Trust Your Instincts

Researching an online casino before signing up is crucial and can save you from getting scammed, but you should also use the power of your judgment.

While the information on this page will help guide you, it can’t replace your instincts. If something feels off about a casino, whether it’s a sketchy site design or lack of customer support, trust your gut.

Most importantly, enjoy the process. Finding an online casino shouldn’t be stressful, and once you land on the right one, you’re about to open up a world of fun.


Tags: Online Casinos, Real Money Online Casinos
Ashley Grasse

Casino Reviews and Research

Ashley Grasse Specialist in Casino, Games, and Research

Ashley Grasse is a casino investigator and writer who specializes reviews and research. She also writes about entertainment, iGaming, and trends. She's a gaming theory enthusiast, an expert on information accuracy that makes difficult concepts easy to understand, and a lover of the outdoors.

Learn More About Ashley